How to Successfully Select and Implement Open Source CRM and ERP Solutions

Selecting and implementing open-source (or non-open source CRM and ERP solutions)  CRM and ERP solutions doesn’t have to be difficult, yet doing a quick Google search on CRM or ERP project failure rates will quickly highlight that experts believe somewhere between 50% and 73% of all CRM and ERP projects for small to medium-sized businesses FAIL.

A FAILED project can be anything from having a solution that simply delivers no benefits through to projects that hit implementation issues and don’t even reach a point where they start to get used.