So you have finally decided to implement a new Open Source CRM solution, you have high expectations. You think that this new Open Source CRM software is going to solve all of your problems your organization is facing. However, sometimes those expectations can be misaligned and, unfortunately, that is one of the greatest causes of CRM project failures. It leads to unrealistically high hopes early in a planning process, and then to frustration later in the CRM implementation process.
According to Butler Group, most companies struggle with setting the right CRM implementation timeline. Around 60% of CRM implementations take considerably longer than expected to implement their CRM systems – largely because they had unrealistic expectations to start with. The vast majority of customers plan CRM projects around best case scenarios and frequently underestimate the amount of organisational change involved and their responsibilities around testing.
So what should you do? While you don’t want to invest all of your money into new CRM solution with the expectation that it will take too long and cost too much, but you also want to be realistic. Here are a few tips to ensure you are able to plan and execute a realistic implementation duration as part of your planning process:
As we all know, ERP is a hefty investment. It is both an exciting and trying time, but it will help to have the right people on your side. At Accellier, we have experience getting people to the finish line unscathed.
Check out our Expert’s Guide to ERP Success.
Mark is Managing Director of Accellier is proud to support businesses locally in the UK as well as further afield in the USA, Australia, and other countries. He is passionate about helping businesses (small and large) to become more efficient and effective and has a reputation for delivering tangible business benefits. With 25 years experience in the technology sector under his belt, he and the wider team at Accellier know what works and what to avoid.
We try to share insanely useful and actionable information on this blog, should you have any questions Mark is always delighted to hear from readers and can be contacted directly on 0044 (0)7739 710091 or firstname.lastname@example.org
Accellier specialises in technology-led business transformations that empower small to mid-market businesses to unlock their potential and drive growth, improve operational efficiency & reduce costs.
We are passionate about the benefits that open source technologies deliver.
Our expertise covers Open Source: CRM, ERP, Workflow & BPM, E-learning, Document Management, Collaboration, Business Intelligence, Reporting, Application Integration and more.