How We Work

At Accellier, we’re industry professionals first—and above all, we’re problem solvers.

Since 2012, we’ve been helping small businesses navigate the complex world of digital transformation. Our team brings deep, real-world experience to every engagement. That means we understand the challenges from both sides of the table—as customers and as solution providers.

Clients value our no-nonsense approach. We’re not afraid to challenge assumptions, ask the hard questions, and push for what’s best—even if it’s not the easiest path. That’s because we believe long-term success is built on honesty, clarity, and practical solutions.

We Offer:

End-to-end ERP expertise

Our team covers every aspect of ERP implementation, optimization, and support.

Responsive, effective support

We know how frustrating support issues can be. That’s why we’re proactive, fast, and focused on resolving problems—not just logging them.

Creative technical problem-solving

When upgrades aren’t immediately possible, we draw on our technical expertise to engineer workarounds and interim solutions—minimizing downtime and disruption.

With Accellier, you’re not getting a cookie-cutter consultancy. You’re getting a dedicated partner who understands your business, works alongside your team, and genuinely cares about outcomes.

Our Process

We follow a structured but flexible approach designed to reduce risk, support collaboration, and deliver real results.

Our Process

We follow a structured but flexible approach designed to reduce risk, support collaboration, and deliver real results.

Discovery & Alignment

We start by listening—closely. Through workshops, process reviews, and stakeholder interviews, we build a deep understanding of your current business and future goals. We’ll also identify potential risks, constraints, and quick wins.

Goal: Understand your business inside out and align expectations from day one.

Solution Design

Next, we map your business requirements to the ERP platform. This includes process improvement recommendations, configuration planning, and clear documentation. We focus on designing solutions that are scalable, user-friendly, and aligned with your business goals.

Goal: Design a system that fits your needs—not the other way around.

Implementation & Testing

Our experienced consultants configure, build, and test your ERP solution. We work closely with your team to manage change and minimize disruption. Testing is collaborative, ensuring both technical accuracy and user confidence.

Goal: Implement with precision, test with rigor, and avoid surprises.

Training & Go-Live

We prepare your team with targeted training and hands-on support. When it’s time to go live, we’re right there with you—resolving issues, answering questions, and making sure everything runs smoothly.

Goal: Confident users. Clean transition. Zero panic.

Ongoing Support & Optimisation

We don’t disappear after go-live. Whether it’s troubleshooting, fine-tuning, or helping you plan the next phase of growth, we’re in it for the long haul. You’ll have direct access to experienced consultants who understand your system—and your business.

Goal: Continuous improvement and long-term success.

Let’s Build Something That Works—for You

For a visual overview of our working style, see the diagram below.

And if you’d like to hear what our clients say about working with us, check out our customer testimonials

How We Work

How We Work

We Offer:

Our Process

Our Process

Let’s Build Something That Works—for You

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